Shipping policy
Shipping Policy – Lumora Store
At Lumora Store, we work to ensure your order arrives quickly and safely.
Free Shipping
All of our products include free shipping, with no additional costs.
Processing Time
Orders are processed within 1 to 4 business days after payment confirmation. During this period, the order is verified, prepared, and handed over to the courier service.
Delivery Time
The estimated delivery time is 4 to 16 business days from the date the order is shipped.
This timeframe may vary depending on:
- Destination country
- City or delivery area
- Customs processes
International Shipping
We ship to various countries. Delivery times may vary slightly depending on the customer's location.
Order Tracking
Once the order has been shipped, a tracking number will be provided so you can track the status of your shipment at all times.
Possible Delays
In some cases, delays may occur due to high demand, logistical conditions, holidays, or customs processes. Lumora Store is not responsible for delays caused by third parties, such as courier companies or customs authorities, although we will provide support with order tracking if needed.